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n-Link's support to EDS for the NMCI contract was recognize by EDS' NMCI Business Manager
in August 2006 with this glowing past performance quote: "n-Link plays such an integral role in the overall management and execution of this effort that their level of understanding objectives is outstanding. For example, several team members regularly attend and provide briefings at executive level meetings that include Captains and Admirals and are considered trusted consultants at the enterprise level. They have played a key role in resolving disputes and challenges from the executive level to the operational level. Their thorough understanding of the requirements and the dynamic environment enhances this team's ability to mitigate project risks and execute the necessary contract actions seamlessly with minimal involvement from the Government staff. n-Link has demonstrated outstanding support for surge requirements and emergency situations. n-Link tightly manages costs and bills appropriately and timely. They have been instrumental in identifying process improvements and technical solutions with both short term and long term cost savings. This organization requires support for 8,000+ users per shift. Written feedback and monthly evaluations indicate that end users find network is faster, the systems are more reliable and the overall customer service responsiveness is excellent. n-Link provides a seasoned staff that expertly relates to end user issues and meeting their needs."
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